Privacy Policy

Last updated: June 2026

1. Introduction

Ukrainian Incentives (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information obtained through our website:

https://dmc.ukrainian-incentives.com.ua

By using this website, contacting us, subscribing to our newsletter, or submitting information through our forms, you agree to the practices described in this Privacy Policy.

2. Who we are

Ukrainian Incentives is a Destination Management Company (DMC) specializing in:

  • Business Travel to Ukraine

  • Meetings and Conferences

  • Incentive Travel

  • Group Travel

  • Volunteer and Purpose-Driven Travel

  • Event Management and Destination Services

For privacy-related questions, please contact:

Email: u-in@ukrainian-incentives.com.ua

3. Information we collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Company name

  • Email address

  • Country

  • Telephone number

  • Information contained in inquiries and messages

  • Other information you choose to provide

We may also collect limited technical information necessary for website operation, security, and performance.

4. How we use your Information

We may use your information to:

  • Respond to inquiries and requests

  • Provide information about our services

  • Communicate regarding potential projects and cooperation

  • Send newsletters and professional updates when you have subscribed

  • Improve our website and services

  • Maintain website security

  • Comply with legal obligations

5. Newsletter Subscriptions

If you subscribe to our newsletter, your information may be processed through our email marketing service provider.

Newsletter communications may include:

  • Destination updates

  • Travel industry news

  • Business travel information

  • MICE industry content

  • Company news and updates

You may unsubscribe at any time using the unsubscribe link included in our emails.

6. Digital Products and Payments

Certain digital products and online experiences may be purchased through our website.

Payments are processed by independent third-party payment service providers. Ukrainian Incentives does not collect, store, or have access to customers’ full payment card details, including card numbers, CVV/CVC codes, or other sensitive payment information.

Such information is processed directly by the payment provider in accordance with its own privacy and security policies.

7. Third-Party Service Providers

We may share information with trusted service providers who assist us in operating the website and delivering our services.

These providers may include:

  • Email marketing platforms

  • Website hosting providers

  • Website maintenance providers

  • Payment service providers

  • Analytics providers (if implemented)

Such providers process information only as necessary to perform their services.

8. International Data Transfers

Because our business serves international clients, personal information may be processed or stored in countries outside your country of residence.

When such transfers occur, we take reasonable measures to ensure appropriate protection of personal information.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Policy

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Newsletter subscription data will be retained until a user unsubscribes or requests deletion.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

Requests may be submitted to:

u-in@ukrainian-incentives.com.ua

11. Cookies

Our website may use cookies and similar technologies to ensure proper website functionality, improve user experience, and collect basic website statistics. We may use analytics tools to better understand website usage and improve our services.

Cookies may include:

  • Essential cookies

  • Functionality cookies

  • Analytics cookies (if implemented)

You can control cookies through your browser settings.

12. Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page together with the revised date.

15. Contact Information

Ukrainian Incentives LLC

Email: u-in@ukrainian-incentives.com.ua

Website: https://dmc.ukrainian-incentives.com.ua

Contact phone: +38 0501470207